Bespoke Lash Artistry | Cheltenham
Privacy Policy for Fox & Doe
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Last Updated: 2nd July 2025
Who We Are: Fox & Doe
Operated by: Verena Schoeddert (Sole Trader)
Email: hello@foxanddoe.co.uk
What Information We Collect
- Full name
- Email address
- Postal address
- Phone number
- Date of birth (to ensure age-appropriate treatment)
- Medical history, allergies, contraindications
- Doctor’s contact information (where relevant)
- Patch test results
- Photos and videos (for face mapping and record-keeping)
- Photos and videos for marketing purposes only with prior consent
- Payment information (via SumUp POS and Wix Online Payments)
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How We Collect Your Data
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- Through our Wix website forms and booking system
- Via WhatsApp, email, or Instagram DMs (when you contact us)
- Through PDF intake forms stored locally on a password
-protected iPad
Why We Collect Your Data
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- Consent: For marketing purposes (e.g. before-and-after photos, social media)
- Contractual Necessity: To provide lash and beauty services
- Legal Obligation: To meet insurance, health, and safety requirements (e.g. patch test records)
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How We Use Your Data
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- To manage bookings and provide services
- To conduct patch testing and ensure treatment safety
- To communicate reminders and aftercare instructions
- With your explicit consent, for promotional purposes
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Who We Share Your Data With
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- Wix: for website hosting and booking services
- SumUp: for secure payment processing
- No third-party email marketing tools are used; appointment confirmations and aftercare reminders are sent through Wix only
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How Long We Store Your Data
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- Medical and intake forms: retained for 7 years, or in the case of minors, 7 years from the date they reach age 18 (in line with insurance requirements)
- Contact details: retained until you request deletion
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Your Rights Under GDPR
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- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure (right to be forgotten)
- Restrict or object to data processing
- Request data portability
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To exercise these rights, please contact us at: hello@foxanddoe.co.uk
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Cookies and Tracking
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Our website uses Wix Analytics to understand traffic and usage patterns. We do not use third-party pixels (e.g. Facebook or Google Ads).
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Security Measures
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- All digital intake forms are stored locally on a password-protected iPad
- Your data is only accessible to the business owner and not shared with any other party
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Updates to This Privacy Policy
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We may occasionally update this Privacy Policy to reflect changes in legal requirements or our data handling practices. We encourage you to review this page periodically to stay informed.
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Contact Us
If you have any questions or concerns about this policy or how your data is handled, please email us at: hello@foxanddoe.co.uk