Bespoke Lash Artistry | Cheltenham
Privacy Policy for Fox & Doe
Last Updated: 2nd July 2025
Who We Are: Fox & Doe
Operated by: Verena Schoeddert (Sole Trader)
Email: hello@foxanddoe.co.uk
What Information We Collect
- Full name
- Email address
- Postal address
- Phone number
- Date of birth (to ensure age-appropriate treatment)
- Medical history, allergies, contraindications
- Doctor’s contact information (where relevant)
- Patch test results
- Photos and videos (for face mapping and record-keeping)
- Photos and videos for marketing purposes only with prior consent
- Payment information (via Square POS and Wix Online Payments)
How We Collect Your Data
- Through our Wix website forms and booking system
- Via WhatsApp, email, or Instagram DMs (when you contact us)
- Through PDF intake forms stored locally on a password
-protected iPad
Why We Collect Your Data
- Consent: For marketing purposes (e.g. before-and-after photos, social media)
- Contractual Necessity: To provide lash and beauty services
- Legal Obligation: To meet insurance, health, and safety requirements (e.g. patch test records)
How We Use Your Data
- To manage bookings and provide services
- To conduct patch testing and ensure treatment safety
- To communicate reminders and aftercare instructions
- With your explicit consent, for promotional purposes
Who We Share Your Data With
- Wix: for website hosting and booking services
- Square: for secure payment processing
- No third-party email marketing tools are used; appointment confirmations and aftercare reminders are sent through Wix only
How Long We Store Your Data
- Medical and intake forms: retained for 7 years, or in the case of minors, 7 years from the date they reach age 18 (in line with insurance requirements)
- Contact details: retained until you request deletion
Your Rights Under GDPR
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure (right to be forgotten)
- Restrict or object to data processing
- Request data portability
To exercise these rights, please contact us at: hello@foxanddoe.co.uk
Cookies and Tracking
Our website uses Wix Analytics to understand traffic and usage patterns. We do not use third-party pixels (e.g. Facebook or Google Ads).
Security Measures
- All digital intake forms are stored locally on a password-protected iPad
- Your data is only accessible to the business owner and not shared with any other party
Updates to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in legal requirements or our data handling practices. We encourage you to review this page periodically to stay informed.
Contact Us
If you have any questions or concerns about this policy or how your data is handled, please email us at: hello@foxanddoe.co.uk
